Privacy Policy

1. Data We Process

• Telegram account identifiers required to validate ownership and fulfill VIP service.
• Selected package information and purchase intent details.
• Payment confirmation context submitted during manual verification.

2. Purpose of Processing

• Handle VIP purchase requests and support communication.
• Validate payments and complete service fulfillment.
• Manage dispute or refund evaluations when applicable.
• Maintain operational records for security and audit needs.

3. Data Retention

Operational transaction records may be retained as needed for service integrity, security investigation, and dispute handling. Retention windows are based on operational and legal requirements.

4. Data Sharing

Data is handled internally for service operations and is not sold to third parties. Information may be disclosed only when required by law or to resolve abuse/fraud incidents.

5. Contact for Privacy Questions

For privacy-related requests, contact support via @HiElenCo.